Sigilo
Help Center
Setup

Onboarding: first steps

After signing up for Sigilo, you are guided through a 3-step mandatory onboarding before activating the reporting channel. The process takes less than 10 minutes.

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Average time

Under 10 min

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Required steps

3 steps

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Activation

Automatic

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Step 1 — Choose the channel address

Define the public address of your reporting channel. Example: sigiloprofissional.com.br/minhaempresa. Choose a simple name that is easy to share with employees.
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Step 2 — Add managers

Register at least 2 managers to receive reports. This ensures that if one of the managers is mentioned as involved, the report will still be received by the others.
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Recommendation: register at least two managers to ensure continuity of report intake.

Also configure a fallback email. It is used when all registered managers are involved in a report or unavailable to review it.

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Step 3 — Choose categories

The system already includes pre-configured categories for the most common incident types. You can:
  • Enable or disable categories;
  • Rename categories;
  • Adapt the structure to your company's reality.
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Your channel is ready to use

After completing the three steps:
  • ✅ Channel automatically activated
  • ✅ Public link generated
  • ✅ QR Code available
  • ✅ Promotion kit ready to download
  • ✅ Instructions for internal communication

Frequently asked questions

Can I change the channel address later?▼
Yes, only once.
Can I register more than two managers?▼
Yes. There is no maximum number of managers.
Is the fallback email mandatory?▼
It is recommended to ensure continuity of the process when all managers are involved or unavailable.
Can I change categories after activation?▼
Yes. Categories can be adjusted at any time in the dashboard.

Ready to set up your channel?